Provides customer support to hospitality clients as part of a global support services team, handling inquiries and issues for major tech and industry companies.

Drives adoption and growth with enterprise customers by building relationships, managing onboarding, and identifying expansion opportunities across a portfolio of accounts.

Guide enterprise and startup customers through technical onboarding, go-live readiness, and post-launch optimization to ensure successful adoption of Vercel's platform.

Provide first-line IT support and administer identity/access management systems (Okta, Azure, Microsoft 365) for a 150-person consultancy.

Manages relationships with enterprise customers, drives product adoption, identifies growth opportunities, and ensures positive customer experience across a strategic account portfolio.

Guides SMB customers through onboarding and adoption of accounting software, provides product training, monitors health, and collaborates cross-functionally to drive retention and satisfaction.

Supports complex healthcare customers in optimizing MCG solutions, drives strategy adoption, and mentors team members on product implementation and workflow optimization.

Manages client relationships and ensures successful property operations platform adoption and usage for Spanish-speaking customers.

Manages customer relationships and success outcomes for construction and facility management software clients in the DACH region.

Manages customer renewals and retention by maintaining relationships, identifying upsell opportunities, and ensuring customer satisfaction with Veeam's data and AI solutions.

Coaches and develops customer support team members, improving their skills and performance in handling customer interactions.

Leads customer implementations and long-term engagements for an AI platform, ensuring successful deployments and delivering strategic guidance.

Manages customer relationships across project delivery lifecycle, translating technical needs into engineering requirements and ensuring successful implementation and adoption.

Technical Account Manager who owns customer health and commercial outcomes for AI agent deployment, diagnosing technical issues while driving retention and expansion.

Customer Success Manager provides email marketing strategy to event platform clients, onboards customers, gathers feedback for product decisions, and ensures clients maximize platform value.

Lead customer implementations and strategic engagements for an enterprise AI platform, ensuring successful deployments and long-term value realization.

Manages post-sales customer relationships, drives retention and revenue growth, and ensures clients get maximum value from the compliance platform.

Provides technical and customer support for payment systems, resolving customer issues and ensuring smooth transaction processing for EverCommerce clients.

Partners with customers to help them operationalize and scale their privacy programs on the company's platform.

Partner with enterprise law firms to drive adoption and retention of Everlaw's ediscovery platform through strategic advisory, onboarding support, and workflow optimization.