At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE Actimize is the global leader in enterprise financial crime solutions, empowering financial institutions to detect and prevent fraud, AML violations, and other financial crimes.

We are seeking a highly skilled Solution Architect to join our Professional Services team in Pune, supporting clients in the North America region. In this role, you will be responsible for designing scalable, high-performance solutions, driving architecture excellence, and establishing strong credibility with customers.

As a key technical leader, you will work across multiple concurrent projects, collaborating with cross-functional teams, customers, and stakeholders to deliver robust, future-ready solutions tailored to complex business needs.

If you are passionate about solution design, customer engagement, and working on cutting-edge financial crime platforms—this role is for you.

How will you make an impact?

Solution Design & Architecture

• Lead solution design for complex NiCE Actimize implementations and customization projects
• Architect scalable, maintainable, and upgradeable solutions aligned with customer business needs
• Design high-availability systems with strong focus on performance, reliability, and scalability
• Review and document end-to-end solution architecture across environments

Delivery Leadership

• Provide technical leadership and guidance across all project phases—from planning to production deployment
• Lead multiple concurrent engagements balancing strategic direction with tactical execution
• Work closely with implementation teams and client stakeholders (business and IT)
• Ensure adherence to best practices, standards, and architectural guidelines

Client Engagement & Credibility

• Act as a trusted advisor to customers in post-sales engagements
• Present and position Actimize solutions to create strong credibility for Professional Services
• Engage with clients to understand business challenges and translate them into technical solutions
• Apply a consultative approach to problem solving

Collaboration & Innovation

• Collaborate with Product Management to influence and define new product features
• Support presales activities including solution design, demos, and RFI/RFP responses
• Work with cross-functional teams across engineering, delivery, and business units
• Champion architectural standards and promote best practices across teams

Capability Building & Governance

• Create and maintain standard architecture documentation, tools, and reusable frameworks
• Develop and promote best practices across Professional Services engagements
• Stay updated on emerging technologies and industry trends
• Contribute to continuous improvement in solution design methodologies

Have you got what it takes?

• 8-12 years of experience in software industry with strong focus on solution architecture
• Current or recent experience as a Solution Architect (mandatory)
• Experience in consulting or professional services environments preferred

Technical Expertise

• Strong experience in:

  • Software integration and distributed system design
  • Web architecture (web servers, application servers)
  • Database systems (Oracle, MS SQL Server, PostgreSQL) and performance optimization

• Working knowledge of:

  • Core Java
  • AWS / Cloud technologies
  • Web services (SOAP, REST)

• Understanding of modern technologies:

  • Containerization
  • Kafka / messaging systems
  • CI/CD tools (e.g., Jenkins, Git)

Architecture & Systems Knowledge

• Designing for high availability and scalability
• Security protocols: SSL, SSO, Kerberos, authentication mechanisms
• System integration: web services, message queues
• System performance analysis and troubleshooting

Nice to Have

• Experience with NiCE Actimize products (AML, Fraud, FMC)
• Exposure to cSaaS and on-prem deployment models
• Knowledge of hardware sizing and capacity planning
• Experience designing high-volume, large-scale systems
• Financial services domain experience (banking, insurance, brokerage)

Core Skills & Competencies

• Strong customer-facing and stakeholder management skills
• Excellent technical writing and communication abilities
• Ability to quickly learn and adapt to new technologies
• Strong analytical and problem-solving mindset
• Proven ability to lead and influence cross-functional teams

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Req ID: 10905

Reporting to: Group Manager

Role Type: Individual Contributor / Technical Leadership

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.